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That will be preceded by a number, such as 120 Mbps. Your broadband speed is measured in bits per second (bps). Why broadband speed matters for video calls We hope this guide was useful to get your Zoom app working flawlessly again.ĭid you solve your issue another way? Let us know in the comment section below.Schedule Zoom meetings or collect registrants for your next webinar, conference, or video chat using Jotform’s free Zoom scheduler. Log in and check if the problem was fixed.Go to the App Store to download it again.Press the Zoom app icon till the option shows up and click “Remove App.”.If every one of the steps above fails, you can also check Zoom Status to verify there is no network problem reported by the app, or contact Zoom support.Īs a last resort, delete the Zoom app and reinstall it by following the steps below: Go to your profile by clicking on the top right corner.You should also check if there is an update available for the app: To rejoin, you’ll have to select it from the list of networks and enter the password.Click on the “i” you’ll find next to the connection.You may also need to restart your network by forgetting it and rejoining. This is the easiest way to fix any problems your internet connection might have. Uninstall unnecessary apps by following the steps below:Ĭheck your internet connection by quickly resetting it via Airplane mode: Click on the three-horizontal line at the top-left corner of the screen.ĭeleting apps with high CPU or memory usage may free enough space for Zoom to run faster.Open Chrome and click on “More” at the right top corner.

Resetting the settings on your Chromebook may erase and fix some configurations that are interfering with the Zoom app. If that doesn’t work, here you’ll find some troubleshooting you can try. For that reason, the first step will always be to check your internet connection. If your Zoom is stuck while trying to connect on your Chromebook, remember that VoIP requires a steady connection. Reboot your computer and start the Zoom app again.Check the box next to “Temporary files.”.Tap on the dropdown icon and from the list displayed select “C: drive.”.Open the app by clicking the “Enter” key.Click on the Windows Key and search for “Disk Cleanup.”.Here’s how to delete the temporary cache: Windows stores temporary files to improve the speed of frequent tasks, but over time, they can become corrupt and interfere with apps. Select “Add,” then check “Private” and “Public” boxes in the dialog and save.